{"id":3,"date":"2025-10-26T15:48:50","date_gmt":"2025-10-26T15:48:50","guid":{"rendered":"https:\/\/pigeonsegg.com\/?page_id=3"},"modified":"2026-05-12T16:52:59","modified_gmt":"2026-05-12T16:52:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/pigeonsegg.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e577f7 e-grid e-con-boxed e-con e-parent\" data-id=\"0e577f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c8f1bb elementor-widget elementor-widget-heading\" data-id=\"9c8f1bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Notice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ff63430 e-flex e-con-boxed e-con e-parent\" data-id=\"5ff63430\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f90776 elementor-widget elementor-widget-text-editor\" data-id=\"7f90776\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This privacy notice tells you what to expect us to do with your personal information.<\/p>\n<ul>\n<li><a href=\"#contact\">Contact details<\/a><\/li>\n<li><a href=\"#collect\">What information we collect, use, and why<\/a><\/li>\n<li><a href=\"#lawful\">Lawful bases and data protection rights<\/a><\/li>\n<li><a href=\"#infofrom\">Where we get personal information from<\/a><\/li>\n<li><a href=\"#retention\">How long we keep information<\/a><\/li>\n<li><a href=\"#share\">Who we share information with<\/a><\/li>\n<li><a href=\"#complain\">How to complain<\/a><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Contact details<\/strong><\/p>\n<p>Email :\u00a0 <a href=\"mailto:pigeonsegg@outlook.com\">pigeonsegg@outlook.com<\/a><\/p>\n<p>\u00a0<\/p>\n<p><strong>What information we collect, use, and why<\/strong><\/p>\n<p>We collect or use the following information to provide services and goods, including delivery:<\/p>\n<ul>\n<li>Names and contact details<\/li>\n<li>Addresses<\/li>\n<li>Purchase or account history<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>We collect or use the following information for service updates or marketing purposes:<\/p>\n<ul>\n<li>Names and contact details<\/li>\n<li>Addresses<\/li>\n<li>Records of consent, where appropriate<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>We collect or use the following personal information for dealing with queries, complaints or claims:<\/p>\n<ul>\n<li>Names and contact details<\/li>\n<li>Address<\/li>\n<li>Purchase or service history<\/li>\n<li>Correspondence<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Lawful bases and data protection rights<\/strong><\/p>\n<p>Under UK data protection law, we must have a \u201clawful basis\u201d for collecting and using your personal information. There is a list of possible <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/getting-started-with-gdpr\/data-protection-principles-definitions-and-key-terms\/#lawfulbasis\">lawful bases<\/a> in the UK GDPR. You can find out more about lawful bases on the ICO\u2019s website.<\/p>\n<p>Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO\u2019s website:<\/p>\n<ul>\n<li>Your right of access &#8211; You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#roa\">Read more about the right of access<\/a>.<\/li>\n<li>Your right to rectification- You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtr\">Read more about the right to rectification<\/a>.<\/li>\n<li>Your right to erasure- You have the right to ask us to delete your personal information. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rte\">Read more about the right to erasure<\/a>.<\/li>\n<li>Your right to restriction of processing- You have the right to ask us to limit how we can use your personal information. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtrop\">Read more about the right to restriction of processing<\/a>.<\/li>\n<li>Your right to object to processing- You have the right to object to the processing of your personal data. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rto\">Read more about the right to object to processing<\/a>.<\/li>\n<li>Your right to data portability- You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtdp\">Read more about the right to data portability<\/a>.<\/li>\n<li>Your right to withdraw consent\u2013 When we use consent as our lawful basis you have the right to withdraw your consent at any time. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtwc\">Read more about the right to withdraw consent<\/a>.<\/li>\n<\/ul>\n<p>If you make a request, we must respond to you without undue delay and in any event within one month.<\/p>\n<p>To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.<\/p>\n<p><strong>Our lawful bases for the collection and use of your data<\/strong><\/p>\n<p>Our lawful bases for collecting or using personal information to provide services and goods and for <strong>dealing with queries, complaints or claims <\/strong>are:<\/p>\n<ul>\n<li>Consent &#8211; we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/li>\n<li>Contract \u2013 we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>Our lawful basis for collecting or using personal information for service updates or marketing purposes is:<\/p>\n<ul>\n<li>Consent &#8211; we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Where we get personal information from<\/strong><\/p>\n<ul>\n<li>Directly from you<\/li>\n<li>Suppliers and service providers : we receive your name, contact details and address via the Etsy platform in order to process your order.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>Etsy publish their Privacy Policy for Buyers and Sellers in the UK here : <a href=\"https:\/\/storage.googleapis.com\/etsy-extfiles-prod\/Privacy%20Policy_en_GB.pdf\">https:\/\/storage.googleapis.com\/etsy-extfiles-prod\/Privacy%20Policy_en_GB.pdf<\/a><\/p>\n<p>\u00a0<\/p>\n<p><strong>How long we keep information<\/strong><\/p>\n<p>We keep personal data which has been processed in order to provide services or for dealing with queries, complaints or claims for ten years.<\/p>\n<p>We keep personal data which you have provided to us for marketing purposes for five years.<\/p>\n<p>For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details above.<\/p>\n<p>\u00a0<\/p>\n<p><strong>How to complain<\/strong><\/p>\n<p>If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.<\/p>\n<p>If you remain unhappy with how we\u2019ve used your data after raising a complaint with us, you can also complain to the ICO.<\/p>\n<p>The ICO\u2019s address:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p>Information Commissioner\u2019s Office<br \/>Wycliffe House<br \/>Water Lane<br \/>Wilmslow<br \/>Cheshire<br \/>SK9 5AF<\/p>\n<p>Helpline number: 0303 123 1113<\/p>\n<p>Website: <a href=\"https:\/\/ico.org.uk\/make-a-complaint\/\">https:\/\/www.ico.org.uk\/make-a-complaint<\/a><\/p>\n<p>Last updated\u00a0 :\u00a0\u00a0 May 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Notice This privacy notice tells you what to expect us to do with your personal information. Contact details What information we collect, use, and why Lawful bases and data protection rights Where we get personal information from How long we keep information Who we share information with How to complain \u00a0 Contact details Email [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Pigeon&#039;s Egg<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pigeonsegg.com\/?page_id=3\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Pigeon&#039;s Egg\" \/>\n<meta property=\"og:description\" content=\"Privacy Notice This privacy notice tells you what to expect us to do with your personal information. 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